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Very slow mobile broadband speed

New Commentator

Very slow mobile broadband speed

My mobile broadband speed has been throttling at 1Mbps after I recontracted on 30 Nov 2018.

 

Tried SIM card on 3 phones all same result. Went to customer service centre to replace SIM card, same slow speed. 

 

Can anyone help? 

Screenshot_2018-12-28-05-10-20-403_org.speedspot.speedanalytics.png

 

1 REPLY
Community Manager

Re: Very slow mobile broadband speed

Hi Choonh

 

Please drop me a PM with your registered name, registered mobile number and Hub ID/email address by clicking the words bracketed by the arrows here > via Private Message < for me to arrange for assistance.

 

Please also include the location(s) where you encounter this issue. Thank you.

 

- Jackson