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Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

Ashshakir
Ashshakir
New Commentator
‎29-09-2018 05:28 AM
‎29-09-2018 05:28 AM

Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

When I tried to link Hub ID to Starhub Accounts I always get the ERROR - 

The NRIC / FIN provided does not belong to a valid customer,can anyone help to solve this, PLEASE?

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Hanbali_N
Alumni (Retired)
Alumni (Retired)
‎29-09-2018 05:46 PM
‎29-09-2018 05:46 PM

Re: Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

Hi Ashshakir, 

 

Do provide me with your details (Registered Name, Registered Mobile Number and Hub ID/Email Address) via PM and a screenshot of the issue you are experiencing so that I may arrange for further assistance from the team. - Han

 

Click here ---> PM Me Here

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defdanik98
defdanik98
Valued Commentator
‎29-09-2018 07:03 PM
‎29-09-2018 07:03 PM

Re: Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

hi i’m facing the same problem too

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