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Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

Community Manager

Re: Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

Hi Himanshu Tiwari, thanks for contacting us. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!

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Senior Commentator

Re: Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

mine too...i cant link it...help pls....

 

[Personal contact details have been removed]

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Moderator

Re: Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

Hi @syedfadzil, first of all, I want to inform you that I have removed the private information you posted here to safeguard your private information. To address your concern, please reach out to us on Facebook or Twitter for further assistance as this requires us to check your account details. 

 

 

~ Carla
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Senior Commentator

Re: Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

what details u need

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Moderator

Re: Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

Hi @syedfadzil, please contact us on Facebook or Twitter instead wherein they'll ask you the details needed to further assist you with your concern. Sorry, I don't have access to you account details. 

 

 

 

 

~ Carla
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Senior Commentator

Re: Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

ok i have message there in facebook
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Moderator

Re: Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

@syedfadzil, my colleague will get in touch with you there instead. Thanks! 

 

 

~ Carla