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Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

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Community Manager

Re: Pls Help! "The NRIC / FIN provided does not belong to a valid customer"

Hi Himanshu Tiwari, thanks for contacting us. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!