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Free 21Mbps mobile broadband

Valued Commentator

Free 21Mbps mobile broadband

Hello! It is stated to be free, however when I ran through my receipt, there was a one-time fee of $10.70 for the sim card. Why is this so? Can I ask for a refund if I do not want to pay for this sim card? Thank you!

3 REPLIES 3
Alumni (Retired)

Re: Free 21Mbps mobile broadband

Hi weeiyeei

 

Can I check if this was a recent new sign up or if you've recently recontracted?

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Valued Commentator

Re: Free 21Mbps mobile broadband

Hello! It was a recontract!

Alumni (Retired)

Re: Free 21Mbps mobile broadband

With effect from 7 April 2018, there will be an admin charge of $10.70 for all Mobile and MaxMobile re-contract lines.