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Can't send n receive Whatsapp messages

Senior Commentator

Can't send n receive Whatsapp messages

Hi, there is a lot of time during lunch hour at Changi City Point area, i experience that i could not send and receive Whatsapp messages especially inside Kopitiam foodcourt.

 

Anyone can assist?

5 REPLIES 5
Community Manager

Re: Can't send n receive Whatsapp messages

Hi wy_49

 

If you're still experiencing issues as of now after switching off and on the phone, or if you have tried your SIM card on another phone, please drop me a PM with your registered name, registered mobile number and Hub ID/email address by clicking the words bracketed by the arrows here > via Private Message <  for me to arrange for assistance. Thank you.

 

- Jackson
Senior Commentator

Re: Can't send n receive Whatsapp messages

Have change to a new sim card at few months ago. That's one day turn off and on mobile data when at the same foodcourt, but phone not able to connect to network show emergency calls only. By the way already sent you a pm.  

Community Manager

Re: Can't send n receive Whatsapp messages

Hello wy_49

 

I've replied to your PM, do take a look, thank you.

 

- Jackson
Senior Commentator

Re: Can't send n receive Whatsapp messages

Hi,

 

please refer to below screenshot for your reference. Currently only facing issue on Whatsapp, also did encounter when using bank Paylah function the payment unable to send out which happen at the same location.

 

[Moderator Notes: image removed per user's request]

Community Manager

Re: Can't send n receive Whatsapp messages

I've deleted your image as requested in your PM. - Amy

- Amy