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Bill Refund

New Commentator

Bill Refund

Hi, I have a -$16.05 amount in my last mobile broadband bill and have called to seek the refund, but I have heard nothing from your organization. May I know how long am I expecting to wait for this?

Grand Guru

Re: Bill Refund

Hi  @anthonyc87

Do send your subscriber details via
by clicking on 'Ask an Account Related Question' and including your StarHub Community user name,
so that the customer support can check on this accordingly.




I am not Starhub staff &or related to.

Alumni (Retired)

Re: Bill Refund

Hi @anthonyc87


We believe that our customer service team has already attended to your case.


Do let us know if you still require any further assistance?



Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub.

If my post answers your question, please click on the "Accept as Solution" button!