Hi, I have a -$16.05 amount in my last mobile broadband bill and have called to seek the refund, but I have heard nothing from your organization. May I know how long am I expecting to wait for this?
Do send your subscriber details via http://bit.ly/StarHubQuery
by clicking on 'Ask an Account Related Question' and including your StarHub Community user name,
so that the customer support can check on this accordingly.
I am not Starhub staff &or related to.
We believe that our customer service team has already attended to your case.
Do let us know if you still require any further assistance?