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not eligible for recontract despite contract already ended

New Commentator

not eligible for recontract despite contract already ended

i have checked that my homehub contract have ended via call to starhub. however when i log into the starhub account online, the status seen is that i am not eligible for recontract. pls help. tks

1 REPLY 1
Community Manager

Re: not eligible for recontract despite contract already ended

Hi, please PM us your subscriber name, registered Hub ID / email address to https://community.starhub.com/t5/notes/composepage/note-to-user-id/242 and we’ll arrange for assistance.