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home hub 100 - what heppens when not-recontracted?

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Senior Commentator

home hub 100 - what heppens when not-recontracted?

Hi Community,

 

I have a HomeHub 100 (Cable braodband + TV) from starhub, which expires on Dec 2016. I would like to know what will happen in case I decide not to recontract, will I still pay the same bill amount? Thanks!

5 REPLIES 5
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Alumni (Retired)

Re: home hub 100 - what heppens when not-recontracted?

Hi Srini, you will still be billed accordingly even after your contract ends. Thank you. 

Sofia
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Senior Commentator

Re: home hub 100 - what heppens when not-recontracted?

Hi,

 


@Sofia.Yusof wrote:

Hi Srini, you will still be billed accordingly even after your contract ends. Thank you. 


What does 'accordingly' mean in this context?

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Community Relationship Manager

Re: home hub 100 - what heppens when not-recontracted?

Hi Y-Srini, to clarify, your HomeHub service continues after your contract ends, and monthly subscription plus any extra charges (such as mobile data or outgoing mins exceeded)  will still be billed to you. Hope this clarifies.

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Senior Commentator

Re: home hub 100 - what heppens when not-recontracted?

Hi,
I'm currently paying $58.80 for HomeHub 100 Cable plan (with 3 basic TV pack, home broadband, fixed line, 1GB mobile broadband), which is ending on Dec 2016. So after 24-months contrat, if I don't terminate or if I don't recontract, I would still pay $58.80 (without extra usage) from 25-month onwards - until I terminate? Am I correct to say this?

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Community Relationship Manager

Re: home hub 100 - what heppens when not-recontracted?

That's correct.