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Where to connect Digit voice home phone line

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Trusted Commentator

Where to connect Digit voice home phone line

Hi, 

 

I have a digit home voice but my ONT do not have then port for tel1 how do i connect my home telephone in order to use?

2 REPLIES 2
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Alumni (Retired)

Re: Where to connect Digit voice home phone line

Hello @Ghostofash.

 

Did you recently get an upgrade (such as upgrading from cable broadband to fibre)? It's possible that you have not yet been issued a voice enabled ONT. Please contact us through Facebook Messenger (http://m.me/starhub) for assistance so that we can get this sorted out.

 

~Danuel_S

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Valued Commentator

Re: Where to connect Digit voice home phone line

You need to call the hotline or email Starhub to change your ONT to veONT(voice ONT) which has port for your Digital Voice. This process might take few days so best to reach Starhub for help.