Hi, i would like to terminate my HomeHub 1000 (Fibre) once contract ended and to make sure it is not continued after it expires on Tuesday 09/10/18. please assist me. below are my details.
Account - [Moderator Notes: removed to safeguard your privacy]
HomeHub 1000 (Fibre);
Free MaxMobile (1GB) DataPack -HomeHub 1000 (Fibre)
StarHub TV - HomeHub 1000 (Fibre)
1000Mbps Fibre Broadband - HomeHub 1000 (Fibre)
DV Home Plan - HomeHub 1000 (Fibre)
Solved! Go to Solution.
Me also want to know why we needed to pay for the termination fee? Why this was not mention when we newly sign up our contract? Why no body answer our question? Anyway this was my last time using starhub. Thank you.
Hi lingua101 and ksneo,
I sincerely apologize for any inconvenience caused. We do advise termination fees upon sign up if you had signed up via our physical stores.
To check on all related fees for our Boardband, kindly refer to https://www.starhub.com/personal/for-your-home/home-broadband/other-charges.html.
For related fees for our TV, do refer to https://www.starhub.com/personal/support/services-and-plans/tv-billing/additional-charges.html.
Hope this helps and Happy Holidays!
I do not recall of such as I will be obviously jump and ask what is that termination fee for.
Anyway, should be the last fee I pay to Starhub..... I seriously think this is not a morally right to do business.