StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Starhub termination department And overcharging bill

Senior Commentator

Starhub termination department And overcharging bill

Hi team,

 

i have an overcharing bill this month and I would like to terminate my service.

please advise the contact number for the termination or rentention department.

 

thank you

 

5 REPLIES 5
Community Manager

Re: Starhub termination department And overcharging bill

Hi Chunyansg, please PM us your registered customer name, registered mobile number, Hub ID / email address, https://bit.ly/2S5w5qq  - Debbie



========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is
Highlighted
Senior Commentator

Re: Starhub termination department And overcharging bill

Hi Debbie,

 

it has you have the private message function disable.

Please advise.

Thank you

Grand Guru

Re: Starhub termination department And overcharging bill

Hi  @Chunyansg

 

You have to send by clicking on her post >  https://bit.ly/2S5w5qq 

The address to sender: StarHub is where it centralize for all their staff to able to access to.

 

Please do not use the "Send a private message" as currently staff private mailbox are not active.

 

 

 

 

i am not starhub staff.

Senior Commentator

Re: Starhub termination department And overcharging bill

awesome! Thanks Eric. Happy new year to you!

Grand Guru

Re: Starhub termination department And overcharging bill

You're welcome.

 

Happy New Year 2019 to you too.