GreenR Community|The Community Run by You
Showing results for 
Search instead for 
Did you mean: 

StarHub tv recontract cancellation

New Commentator

StarHub tv recontract cancellation



I had a call to recontract my StarHub tv, within 24 hours when I called customer service to cancel it and remain as previous contract, they mentioned they couldn't do it over the phone. I was advised to go down to StarHub shop to do it.


I spent time to go down to the shop, your CS mentioned they too can't do anything to revert. 


I don't understand how could your paperwork be so quick to recontract within a day. But lack in other areas. 


Could someone please assist in this?

Community Manager

Re: StarHub tv recontract cancellation

Hi thepinionist, kindly note as we have stopped processing account related queries on StarHub Community, please direct your query over to Facebook messenger  ( or Twitter Direct Message ( for assistance. Thank you! 

- Julaina