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Service Relocation

Senior Commentator

Service Relocation

Dear Starhub,


I submitted the request for service address relocation last Monday (03/12/18) to be effective on 09/12/2018.

I did not received any acknowledgments nor updates of when this is going to be effective, even after 2 calls to 1633 (07/12/2018 and 10/12/2018), where each time was promised that the relocation team call me back.


Can Starhub please get someone to attend to my request?


Best Regards.



Community Manager

Re: Service Relocation

Hi, we apologise for the delayed response due to high volume of enquiries. Please PM us your subscriber name, registered Hub ID / email address and service address HERE, we’ll arrange for assistance. Thank you.