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Relocation >> Can I relocate all my services except for fibre broadband?

Valued Commentator

Relocation >> Can I relocate all my services except for fibre broadband?

Hi,

 

I am moving house soon. So I like to shift all my services to the new place.

 

Am I right to say that there is no relocation fee except for the fibre broadband?

And I can relocate all my services except for the fibre broadband?

 

Thanks

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4 REPLIES 4
Alumni (Retired)

Re: Relocation >> Can I relocate all my services except for fibre broadband?

Hi invinzee you are right to say that there is no relocation fee except for fibre broadband.
 

Please note: For relocation of Fibre Broadband service, the following charges will be applicable:

 

1) Relocation Fee: $107 (w/GST)

2) Installation Fee: $53.50 (w/GST)

3) Service Activation Fee: $53.50 (w/GST) 

Do read the article attached below as it would help you greatly in your situation as you are moving house soon.

Moving House? Be sure to read this.

Thank you.

Everyone's Tags (1)
Valued Commentator

Re: Relocation >> Can I relocate all my services except for fibre broadband?

Hi Wei Hao,

 

thanks for your response.

What if i do relocation and recontract? can the fee be waived?

 

I referred to MyRepublic. Their relocation rate is cheaper and also they offer to waive it if their user recontract during relocation.

 

When I spoke to an Starhub staff, they said this cost is not for them but to pay to openNet. If thats the case, the difference in the relocation rate seems to suggest otherwise.

 

Any ideas?

Community Manager

Re: Relocation >> Can I relocate all my services except for fibre broadband?

Hi invinzee

Are you still in contract?
Leave your details over at http://bit.ly/StarHubQuery and let us check on your account and provide you further advise.


If my post answers your question, please click on the "Accept as Solution" button!
Alumni (Retired)

Re: Relocation >> Can I relocate all my services except for fibre broadband?

Hey invinzee, 
 

As per my colleague Jere_Lim adviced, please send us your details so that we can check on the offer available . 
 

Thank you