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Recontract - Monthly Charges

Respected Commentator

Recontract - Monthly Charges

Hi 

 

When i am attempting to recontract online for the 68.80, i notice the charge is as below.

I suspect it is due to the Karaoke VOD channel I am subscribe to currently.

But I am unable to remove this channel(not found in the list) during the purchase.

Please assist on this matter.

image.png

4 REPLIES 4
Alumni (Retired)

Re: Recontract - Monthly Charges

Hi WINSONC

 

Have you gone to http://bit.ly/2wgDmwQ and logged in with your Hub ID to remove the Karaoke channel first?

 

- Amy
Respected Commentator

Re: Recontract - Monthly Charges

Hi

 

I am now getting this error when checking out:

image.png

Alumni (Retired)

Re: Recontract - Monthly Charges

Hi WINSONC

 

Have you cleared your browser cache and tried via a different browser?

 

Please send me the following details via Private Message and I'll arrange for assistance.

 

Name:
NRIC/FIN:
Contact No:
Installation Address:
Promotion To Sign Up/Recontract For:

 

 

- Amy
Respected Commentator

Re: Recontract - Monthly Charges

I have provided the details via PM.

I attemtped with another browser, but it is still giving me issues.

Please arrange an alternative for me to recontract.