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Questions regarding my various contracts

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Questions regarding my various contracts

Hi, I have a few questions about my contracts. I learned upon signing into my Starhub account that my cable, internet and home line plan (it's a bundle) is ending on the 16th of October and is now eligible for recontract. But I do not want to recontract. I want to do to, is to rearrange my cable TV channel group (my mother had some add ons but she doesn't watch them anymore due to some channels ceasing transmission) and opt for a cheaper plan and to terminate my internet at the same time. Can this be done now (for free without termination fee), or do I have to wait till 16 Oct?

 

And my mother's mobile contract is ready to recontract too. Since she's getting old and does not need such a pricey plan anymore, can I downgrade her current plan (3G Power Value 300) to something cheaper too?

 

I hope for a speedy response, thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager
Solution

Re: Questions regarding my various contracts

Hi @Zhaobin

I have sent you a PM. Please check.


========================================
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1 REPLY 1
Community Manager
Solution

Re: Questions regarding my various contracts

Hi @Zhaobin

I have sent you a PM. Please check.


========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is

View solution in original post