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Overcharged

Valued Commentator

Overcharged

Recently recontract at Sitex and received my first bill with shocking amount. Charges was still under old plan plus additional new plan charges. If you go paperless billing , please recheck your bill monthly coz u never know what Starhub is charging.

1 REPLY 1
Community Manager

Re: Overcharged

Hi Joelum

 

First bill cycle tends to be higher than normal due to the various charges involved. To clear your confusion, do take a look at this post https://community.starhub.com/t5/General/StarHub-How-To-s-Understanding-Bill-Pro-ration/ta-p/144224.

 

Hope this helps.

 

- Jackson