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No recontract details found after calling Starhub

CKV
Respected Commentator

No recontract details found after calling Starhub

Just called Starhub regarding my recontract via phone last month and the staff said no notes or records that I have recontract to Homehub 1000! But there was note indicated that I have signed for the Qiang Dang Yu Le Pack promotion!

 

Not very happy with that as the sales staff has "recontract" for me last month and now I have wait for Starhub to confirm it as the appointment is this coming weekend!

1 REPLY 1
Community Manager

Re: No recontract details found after calling Starhub

Hi CKV, sorry to hear about your experience. Please send me a private message with your StarHub account number, NRIC/FIN, mobile number and email address so that we can check and assist you further. Thank you - Josephine