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MaxInfinity 1000Mbps slow connection

Respected Commentator

MaxInfinity 1000Mbps slow connection

i subcribed to 1000 Mbps connection but my download speed is just 90+ Mbps. Not even 100 Mbps. Is it normal? Picture attached.Speedtest.jpg

3 REPLIES 3
Community Manager

Re: MaxInfinity 1000Mbps slow connection

Hi rwsw770613, have you restarted the router and ONT to see if issue persists?

 

Respected Commentator

Re: MaxInfinity 1000Mbps slow connection

Already restarted few times. Still the same result

Community Manager

Re: MaxInfinity 1000Mbps slow connection

As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!