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Hub ID Link Error

New Commentator

Hub ID Link Error

Hi. Does anyone have a similar problem as me? I can't link my Hub ID to my starhub accounts. It says that my NRIC is already being used. I've visited the Starhub Customer Service and they said they have helped me rectify the problem but I still can't link it. Starhub told me that they have already deleted my previous account. But it seems that the problem still exists.

3 REPLIES 3
Community Manager

Re: Hub ID Link Error

Hi Ernie,

Your Hub ID might be linked to other accounts or you have failed at the activation stage. Can you send your details over to http://bit.ly/StarHubQuery ? We will look into it!
Valued Commentator

Re: Hub ID Link Error

NRIC [removed for privacy]

Community Manager

Re: Hub ID Link Error

Hi @ arunbabu64, if you have any account related queries, please send me your full name, NRIC/FIN number, account details, contact number and email via Private Message so I can arrange follow up.

- Amy