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How can I determine my contract?

Respected Contributor

How can I determine my contract?

I am so disappointed by the low download speed after 9 pm and bad starhub service (3 days now internet).


I want that my contract is not recurring at the end of the contract?


Since jan 2017 I have a 24 month Hub 1000 package.


with this bad performance i want that it end in Jan 2019 and one day longer.


what is the procedure to cancel it now already to the contracts end?



Alumni (Retired)

Re: How can I determine my contract?

Hi Volk, do let me check on your contract. Please send me a PM with the subscriber's NRIC/FIN, name, mobile and email address. Thank you.