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Enquiry on HomeHub Recontract

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Honored Commentator

Enquiry on HomeHub Recontract

My HomeHub 1000 is contract end date is 25 Nov 2019. When I logged in to check my account recontract eligibilty, the status is eligible. But when I logged in MyStarhub app on my phone, it shows not eligible. May I know whether am I eligible to recontract to the new HomeHub Plus plan? I'm thinking of recontracting at COMEX but afraid that if I'm not eligible, it will be a wasted trip. Thanks.

1 REPLY 1
Community Manager

Re: Enquiry on HomeHub Recontract

Hello weewee,

 

Thank you for checking with us. Please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) for assistance as we have stopped processing account related queries on StarHub Community. Smiley Happy

 

 

- Jackson