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Change of Service Address and Hub Club Queries

New Commentator

Change of Service Address and Hub Club Queries



I am currently using Starhub for 2 fibre plans, 1 Starhub mobile line and 1 Starhub TV and they are under the same NRIC. 


I have read through the Hub Club benefits and I certainly wishes to be part of it, however, with these 4 services, I have yet to receive any notification or information or even deduction on my bills. 


I understand it may be because I shifted home recently, thus, I have yet to change my "service address" of my mobile line to my new home. 


With that, I hope you could kindly advise:

1. Do I need to change my "service address" (I understand service address and mailing address is different) of my mobile phone to my new home?

2. How can I be eligible and sign up for the aewsome Hub Club membership so I can received monthly rebates on my bill? 


Thank you! 

Everyone's Tags (2)
Hub Master

Re: Change of Service Address and Hub Club Queries

Hi NanaSayBoo

For Hub Club, you would need to have TV, broadband and mobile services registered under the same subscriber at the same address.

Let us check on your case, please drop us your details on

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