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Cannot access My Account Manager with IE11 browser, the page keeps refreshing

New Commentator

Cannot access My Account Manager with IE11 browser, the page keeps refreshing

Anyone encounters the issue and has the fix to this problem where the following website https://secure.starhub.com/myaccountmgr/jfn cannot open with IE11? The web page keeps refreshing.

3 REPLIES 3
Grand Guru

Re: Cannot access My Account Manager with IE11 browser, the page keeps refreshing

Oops... Error.

Grand Guru

Re: Cannot access My Account Manager with IE11 browser, the page keeps refreshing

Hi  @jian

 

Sorry, previous post is an Error.

I removed that post, but you may have what i wrote early on that post.

 

As what i should mean is to check on the version of your IE.

 

This KB3175443 means that the security patch fix is done on the Update version.

 

Unless your version is earlier than mine, do read more closer to what this KB3175443 as it update this security issue.

 

IE 11

version 11.0.900.18426

Update version  111.0.34  (KB3175443)

 

If everything look fine, then maybe try to clear the history, etc.

 

May be you could log in at later period, it may be cause by the connection.

Today on this website, it is very very slow, as compare to the past.

As most probably this is the reason.

 

I do not like IE because of too many issue, in the past.

Now, i am used to Chrome, which provide what i want.

 

Thanks

Eric.

Alumni (Retired)

Re: Cannot access My Account Manager with IE11 browser, the page keeps refreshing

Hi @jian

 

Are you able to share with us the error of the screenshots?

 

Thank you


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