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Bill became more expensive after upgrading to Homehub 1000.

Senior Commentator

Bill became more expensive after upgrading to Homehub 1000.

A Starhub staff came to my house and sold me a 'Roadshow' discount on upgrading to Homehub 1000. But apparently I am now paying MORE than before, and even the 3 months FREE internet that I was enjoying after upgrading my fibre earlier was removed, after this Homehub 1000 is activated. I am not getting the supposedly discounts that was promised.  
Starhub, I would think any recontracting should save me money, not make me spend more. Please advise. 

2 REPLIES 2
Alumni (Retired)

Re: Bill became more expensive after upgrading to Homehub 1000.

Hi @Alfredlee29, sorry to hear about this. Please PM me the subscriber's name, NRIC/FIN, E-mail address and contact number. We'll be in touch. - Sofia

Sofia
Senior Commentator

Re: Bill became more expensive after upgrading to Homehub 1000.

Hi Sofia,
Thank you for the reply.