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Annual handset upgrade

New Commentator

Annual handset upgrade



Just to check do you all still provide the annual handset upgrade? 


I just recontract my homehub and i wanted to recontract my handset however due to the early recontract fee of $300, i wanted to use the annual handset upgrade($200). 


my contract end date is 16 sept 2020. they allow me to recontract on the 1st sept 2019 with a fee. 



Customer Service

Re: Annual handset upgrade

Hi mwyy, thanks for contacting us. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger  ( or Twitter Direct Message ( so that we can log a case for you and respond to you there. Thank you! - Haidee

Valued Advocate

Re: Annual handset upgrade

Hi, you should be able to recontract at $100 after the annual handset upgrade waiver of $200 as a hub club member .