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Wifi keeps connect on and off

Senior Commentator

Wifi keeps connect on and off

Hi there,


I need help here. I've been facing this issue quite sometimes, my wifi keeps connect on and then go offline. and i cant even stream properly and fail to load websites.


I've tried reboot the instruments but its not helping at all.


Please help assist.

Community Manager

Re: Wifi keeps connect on and off

Hi windy016


Please drop me a PM with your registered name, registered mobile number and Hub ID/email address by clicking the words bracketed by the arrows here > via Private Message < for me to arrange for assistance.


Alternatively, you can call our technical helpdesk at 1633 (24 hrs) for immediate assistance.

New Commentator

Re: Wifi keeps connect on and off

I faced same problem for almost 2 months already. I have been waiting for this to be solved but it is still same. We can not use wifi at all.

Community Manager

Re: Wifi keeps connect on and off

Hi Ming Yu, do PM us your registered customer name, registered mobile number, Hub ID / email address via  to check. - Debbie

Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

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