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Unstable Connection

Senior Commentator

Unstable Connection

i just moved to fiber. the modem is set in my living room and my apartment is rectangular so there is a distance to study room where i do work is on the other end. the connection detected is weak or not able to connect to internet even though it's connected.

 

how do i boast the signal, an extender or move the modem so that it is facing the direction to study room

3 REPLIES 3
Community Manager

Re: Unstable Connection

Hi cycjoker, if you're using a dual band router, do try to switch to 2.4Ghz access point. This should give you a wider wireless range. - Simon 

Senior Commentator

Re: Unstable Connection

thanks. got the Linksys AC2600 Router. From my location in study, it is hard to detect the router

Community Manager

Re: Unstable Connection

Hi, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you.


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