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When will Starhub enable VoLTE for Xiaomi Mi Max & Redmi Note 3?

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When will Starhub enable VoLTE for Xiaomi Mi Max & Redmi Note 3?

Hi,

 

I am using Xiaomi Mi Max now and my wife is using Redmi Note 3.

 

Whenever a call comes in, both phone's data connection will drop from 4G to 3G or even H+. This make surfing the phone while we are on the phone very slow. This problem is similar to the problem indicated at :

 

https://community.starhub.com/t5/Handsets/When-will-Starhub-enable-VoLTE-for-S7-Edge/td-p/130441

 

I called up Starhub yesterday but the person said that nothing can be done at Starhub side. But I chanced up on the case stated in the link above, so I believe there is some settings issue that Starhub has to do to allow both Xiaomi Mi Max & Redmi Note 3 to be able to run VOLTE.

 

Please assist.

 

Thanks.

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