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Request to change delivery slot

Senior Commentator

Request to change delivery slot



I recently signed up for my first phone plan online and I selected 2/1/19 as the delivery date because the weekend wasn't available yet. Unfortunately, I only just found out that I can't authorize someone else to receive on my behalf as a new customer. Is it possible to change the date of delivery? If not, is there a way to tell them not to bother coming to my house as it will all end in dissappointment for everyone? If yes, how do I reschedule the delivery?

Community Manager

Re: Request to change delivery slot

Hi galiciadba


If you're really unable to free yourself up on that date, do call in to 1633 to make arrangements on the delivery date. 


For more information on delivery, please refer to


I apologize for any inconvenience caused. 

- Jackson