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Online order status

New Commentator

Online order status



I would like to just check up on my online order I’m not sure it went through completely





Grand Guru

Re: Online order status



Once your order is successful there will be an Order Confirmation ID.

There would be either an email or SMS send to you prior delivery.





i am not starhub staff.

Community Manager

Re: Online order status

Hi Ptolemaios


Thank you for writing to us with your concerns. Have your concerns been attended?


if they haven't, please reply with your registered name, service number, order confirmation number and Hub ID / email address for verification by clicking the words bracketed by the arrows here > via Private Message < and we'll assist you from there. 


- Amy