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Dual Sim (E-Sim) support for Apple iPhone

New Commentator

Dual Sim (E-Sim) support for Apple iPhone

Bought iPhone XS on impulse while shopping due to advertised dual Sim. 

 

After purchasing the phone, found there is no support for the said feature.

 

this is inconvenient as I’m carrying two phones about and haven’t purchased a working solution.

4 REPLIES 4
Community Manager

Re: Dual Sim (E-Sim) support for Apple iPhone

Hi Suryadevan, the iPhone variant which is being sold in Singapore is the non dual SIM version. We hope this clarifies.

Trusted Contributor

Re: Dual Sim (E-Sim) support for Apple iPhone

That’s actually partially correct. All iPhone XS & XS Max are duel sim capable with a single physical SIM card and an option to add an eSIM. 

 

Currently at time of writing, eSIM is not supported by StarHub.

 

Only the models sold in China have 2 physical SIM card slots. 

 

I do so hope that StarHub implements eSIM support as its a really useful feature. 

Everyone's Tags (2)
New Commentator

Re: Dual Sim (E-Sim) support for Apple iPhone

Iphone xsmax has the esim capability. M1 already supported this so when will Starhub support the esim feature on iphonexs?
Community Manager

Re: Dual Sim (E-Sim) support for Apple iPhone

Hi Arnel_bon, we are always looking at improving our services and ensure that we provide our customers with the best support. We currently do not offer this service but we will be sure to make available details to our customers if anything changes. 



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