So sorry, I accidentally posted immature entry.
My question is whether ASUS Zenfone 5 (2018), which was purchased elsewhere in Singapore, is compatible with Volte on Starhub network. I recently purchased SIM-only plan but it does not allow Volte on the handset. On the phone setting i made sure Volte option is enabled and also the phone is connected with 4G.
Thank you so much for your advise.
Have you restarted your handset or tried placing your SIM Card in another handset to see if this helps solve the issue?
Please send me your registered name, service number and Hub ID / email address for verification by clicking the words bracketed by the arrows here > via Private Message < so we can look into this for you.