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Proof of Purchase - Iphone

New Commentator

Proof of Purchase - Iphone

I have encountered an issue on Activation Lock on my Iphone 6.

APPLE support requested for proof of purchase so that they can arrange to unlock it.

I bought Iphone 6 via StarHub in year 2015. How do I go about to get a copy of the invoice?
Would you please help?

5 REPLIES 5
Alumni (Retired)

Re: Proof of Purchase - Iphone

Hi @ ong_sp

 

We're looking into your Facebook PM and will reply you there. 

- Amy
Valued Commentator

Re: Proof of Purchase - Iphone

I have the same issue with the above query. I need a proof of purchase in order to unlock my iphone 6.  And i went to starhub but according the CSO they only keep all this documents in the system for at least 3 years. Is there anyway I can get my proof of purchase. Please help. 

Community Manager

Re: Proof of Purchase - Iphone

Hi jhing_bianca, we'll need your details to check on this. Do PM us with your full name, mobile number, hub ID/email address to check via https://bit.ly/2S5w5qq  

 


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Valued Commentator

Re: Proof of Purchase - Iphone

there's an error with your private msg. setting as it is unable to send.

please enable your PM message so I can give you my details.

 

thank you

 

Alumni (Retired)

Re: Proof of Purchase - Iphone

I see your PM, jhing_bianca. Let's chat there.

 

- Amy