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Dual Sim (E-Sim) support for Apple iPhone

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New Commentator

Dual Sim (E-Sim) support for Apple iPhone

Bought iPhone XS on impulse while shopping due to advertised dual Sim. 

 

After purchasing the phone, found there is no support for the said feature.

 

this is inconvenient as I’m carrying two phones about and haven’t purchased a working solution.

18 REPLIES 18
Community Manager

Re: Dual Sim (E-Sim) support for Apple iPhone

Hi Suryadevan, the iPhone variant which is being sold in Singapore is the non dual SIM version. We hope this clarifies.

Trusted Contributor

Re: Dual Sim (E-Sim) support for Apple iPhone

That’s actually partially correct. All iPhone XS & XS Max are duel sim capable with a single physical SIM card and an option to add an eSIM. 

 

Currently at time of writing, eSIM is not supported by StarHub.

 

Only the models sold in China have 2 physical SIM card slots. 

 

I do so hope that StarHub implements eSIM support as its a really useful feature. 

Everyone's Tags (2)
New Commentator

Re: Dual Sim (E-Sim) support for Apple iPhone

Iphone xsmax has the esim capability. M1 already supported this so when will Starhub support the esim feature on iphonexs?
Community Manager

Re: Dual Sim (E-Sim) support for Apple iPhone

Hi Arnel_bon, we are always looking at improving our services and ensure that we provide our customers with the best support. We currently do not offer this service but we will be sure to make available details to our customers if anything changes. 



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Respected Commentator

Re: Dual Sim (E-Sim) support for Apple iPhone

This was the reply last April 2019, still no esim support at this time (June) ?
New Commentator

Re: Dual Sim (E-Sim) support for Apple iPhone

Until now only M1 supporter eSIM in Singapore. SingTel and StarHub are always outdated. Even in Malaysia, 3 major operator already supported eSIM and Singapore still left behind Smiley Very Happy

Esteemed Commentator

Re: Dual Sim (E-Sim) support for Apple iPhone

 
Esteemed Commentator

Re: Dual Sim (E-Sim) support for Apple iPhone

Is the esim coming to StarHub or not at all? Please clarify if not coming to StarHub want to switch telco to M1 

New Commentator

Re: Dual Sim (E-Sim) support for Apple iPhone

Hi how much is iPhone XS Mas gold 64 gb does it included free incoming call thanks