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12 12 iPhone XS Installment

New Commentator

12 12 iPhone XS Installment

I'm trying to buy a iPhone XS 256GB Gold with 1 year installment plan and 50$/month for 2 years contract.
But while I reached to Delivery stage and clicked on the Delivery Date, it is shown an error showing the message 'Customer is not eligible'.

Why is this? and do I need to come into Starhub store to buy the plan?


Community Manager

Re: 12 12 iPhone XS Installment

Hi heinko


Please note that subscription eligibility is based on the eligibility assessment that StarHub will conduct at the point of sale. Kindly head down to our stores to find out more.


Hope this helps and my sincere apologies on any inconvenience caused.


- Jackson