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Unable to link HubID to StarHub account

Valued Commentator

Unable to link HubID to StarHub account

Hi I port over 2 weeks ago and I am unable to link my hubID to StarHub account. 

I have not been able to log into my starhub app to check on my data usage. 

Please assist me ASAP. Thank you. 

3 REPLIES
Alumni (Retired)

Re: Unable to link HubID to StarHub account

Hi Wanjun46

 

Is there any error message you encounter while trying to link your Hub iD to your StarHub account? 

Valued Commentator

Re: Unable to link HubID to StarHub account

It's the same as the others. Please enter a new NRIC as your NRIC is
already in the system
Trusted Commentator

Re: Unable to link HubID to StarHub account

Hi I have the same issue as well. Kindly let me know the steps to do a PM to the community manager. Thanks.