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No voiceline activation and no contact from StarHub after multiple calls to frontline.

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No voiceline activation and no contact from StarHub after multiple calls to frontline.

No voiceline activation and no contact from StarHub after multiple calls to frontline. Was told voiceline activation will be up by Sunday morning. It is now Monday morning and no activation yet. Called customer service multiple times and was told it was escalated and will get a call from back end but I have yet to receive their call. I need the voiceline to be activated today. Please help.

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Community Manager

Re: No voiceline activation and no contact from StarHub after multiple calls to frontline.

Hi Rostam85

 

I am sorry to hear about this. Please drop me a PM with your registered name, registered mobile number and Hub ID/email address by clicking the words bracketed by the arrows here > via Private Message < for me to arrange for assistance.

 

Thank you.

 

- Jackson