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How to send a PM (Private Message) on StarHub Community?


There are times when you need to send account information (Not passwords!) privately to StarHub Community staff for the purpose of Customer Service follow ups. A question we often get is: "How do I send a PM?" 


Here's how:


1) Determine who is asking for your account information. Make sure that he/she is a StarHub staff.

2) Click on the staff's name. In this example, he is KaiBoon


3) You will end up at the profile page. Click on "Send this user a private message".


4) You got it!


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