There are times when you need to send account information (Not passwords!) privately to StarHub Community staff for the purpose of Customer Service follow ups. A question we often get is: "How do I send a PM?"
1) Determine who is asking for your account information. Make sure that he/she is a StarHub staff.
2) Click on the staff's name. In this example, he is KaiBoon
3) You will end up at the profile page. Click on "Send this user a private message".