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$30 rebate for online recontract

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Valued Commentator

$30 rebate for online recontract

was told I can get a $30 rebate if I recontract online. but the promo codes don't seem to be working. both hellochange & promo30m doesn't work. anyone here able to help? 

5 REPLIES 5
Community Manager

Re: $30 rebate for online recontract

Hi missliting

 

Are you re-contracting for a 2-year plan (promo30m) or a SIM Only plan (hellochange)? 

 

If the codes have been fully redeemed, you'll not be able to make use of them.

 

- Amy
Valued Commentator

Re: $30 rebate for online recontract

I'm recontracting a 2-year plan. I've tried both codes but both shows error. Ive called 1633 but they told me the codes were still valid. 

Community Manager

Re: $30 rebate for online recontract

We wish to clarify that the current online bill rebate promotion is for our new SIM Only plans, which you may apply the code - hellochange

There is no bill rebate promotion for the new 2-year plans. Hope this clarifies!

Senior Commentator

Re: $30 rebate for online recontract

This is not working for SIM only plans too. I experienced an error as "We're unable to process your request right now. Please try again later." when I tried to change my no contract sim only plan to $25 plan.
Community Manager

Re: $30 rebate for online recontract

Hi NasreenHB

 

I've replied to you on another post. 

 

- Amy