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wireless network connection is unstable

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Valued Contributor

wireless network connection is unstable

my home wireless connection has been so unstable from friday till now, the websites are not loading or they load halfway and get cut off. my fibre cable has just been changed to 1000mbps fibre broadband but i dont see any improvement in the connectivity. my router also has been change to dir-868L. dont understand whats the problem. keep shutting off the router and turning it on completely doesnt work as i have been doing that the whole day yesterday. pay so much money and yet the connection works like **bleep**. keep seeing the "resolving host" when you tried to go to a website, and then it will tell you "no internet connection", like seriously??

3 REPLIES
Alumni (Retired)

Re: wireless network connection is unstable

Hi @sylvia916, sorry to hear about the experience you had. Do you experience the same issue over wired connection? - Sofia

Sofia
Valued Contributor

Re: wireless network connection is unstable

did not try over wired connection though
Alumni (Retired)

Re: wireless network connection is unstable

Noted on that. Please PM me the subscriber's NRIC/FIN and email address. I'll get the technical support team to assist. - Sofia

Sofia