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starhub cancel appointment one day before because of 2 miss call to confirm

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Esteemed Commentator

starhub cancel appointment one day before because of 2 miss call to confirm

They use private number to call and expect people to be free to answer their call in the morning one day before. No chance to call them back. Wasted one day leave.
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5 REPLIES 5
Alumni (Retired)

Re: starhub cancel appointment one day before because of 2 miss call to confirm

Hi novben

Can you PM me your details and I will get back to you again?
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Valued Commentator

Re: starhub cancel appointment one day before because of 2 miss call to confirm

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Alumni (Retired)

Re: starhub cancel appointment one day before because of 2 miss call to confirm

Hi Kevin, we have hidden your comment as it contains your personal information. Kindly PM us with your NRIC/FIN number and email address, we will help escalate this matter to the team. Thanks.

Valued Commentator

Re: starhub cancel appointment one day before because of 2 miss call to confirm

It's a alright. I just received an sms with confirmation.  Thanks for speedy reply

Alumni (Retired)

Re: starhub cancel appointment one day before because of 2 miss call to confirm

Great! thanks for the update, we appreciate it!