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slow or intermittent connection

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slow or intermittent connection

Hi Starhub, 

 

For the past few weeks, wifi or braodband has been ridiculously slow all day (and more so in the evening) - it took me more than five minutes to load any website• Slow or intermittment speed remains despite resetting the router. Please help. Thanks. 

 

1 REPLY 1
Alumni (Retired)

Re: slow or intermittent connection

Hi @ tabitha80

 

Quick check - have you tested the connection using a LAN cable to your laptop/PC to see if the issues recur after a restart of your modem/ONT and router?

 

If this doesn’t help, send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll be in touch.

- Amy