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gmail not working with fibre broadband

Esteemed Commentator

gmail not working with fibre broadband

i switched from cable broadband to fibre broad band month ago, from there on, im unable to receive/send email from my mobile Gmail account with fibre internet from home.  however fibre works for other applications except gmail.  and i can receive/send email when using mobile data or other WIFI (not my home), is there any special configurations to mak eit work?  thanks 

6 REPLIES
Grand Guru

Re: gmail not working with fibre broadband

Hi,

 

For using Linksys EA8100 router you may have to disable DFS option.

 

Refer to > FAQs - Dynamic Frequency Selection (DFS)  to understand better.

 

 

 

 

i am not starhub staff.

Esteemed Commentator

Re: gmail not working with fibre broadband

Thank you Eric.

mine is Linksys 08824 which provided by starhub.

Grand Guru

Re: gmail not working with fibre broadband


@Raymondwang wrote:

Thank you Eric.

mine is Linksys 08824 which provided by starhub.


Starhub current has Linksys EA8100 AC2600 router.

 

The "Linksys 08824" is most likely the wireless SSID name when you want to connect wirelessly.

 

 

 

i am not starhub staff.

Community Manager

Re: gmail not working with fibre broadband

Apologies for the delayed response due to high volume of enquiries. Please PM us the subscriber name, registered Hub ID / email address, service address and mobile number by clicking >> HERE, we’ll arrange for assistance. 

Esteemed Commentator

Re: gmail not working with fibre broadband

any starhub experts able to assist?

Community Manager

Re: gmail not working with fibre broadband

Hi Raymond, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you. - Jeremy 


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