gmail not working with fibre broadband

[Raymondwang]

i switched from cable broadband to fibre broad band month ago, from there on, im unable to receive/send email from my mobile Gmail account with fibre internet from home.  however fibre works for other applications except gmail.  and i can receive/send email when using mobile data or other WIFI (not my home), is there any special configurations to mak eit work?  thanks 

[eric3743]

Hi,

For using Linksys EA8100 router you may have to disable DFS option.

Refer to > FAQs - Dynamic Frequency Selection (DFS)  to understand better.

i am not starhub staff.

[Raymondwang]

Thank you Eric.

mine is Linksys 08824 which provided by starhub.

[eric3743]

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@Raymondwang wrote:

Thank you Eric.

mine is Linksys 08824 which provided by starhub.

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Starhub current has Linksys EA8100 AC2600 router.

The "Linksys 08824" is most likely the wireless SSID name when you want to connect wirelessly.

i am not starhub staff.

[Lyn L]

Apologies for the delayed response due to high volume of enquiries. Please PM us the subscriber name, registered Hub ID / email address, service address and mobile number by clicking >> HERE, we’ll arrange for assistance. 

[Raymondwang]

any starhub experts able to assist?

[Jere_Lim]

Hi Raymond, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you. - Jeremy 

[Raymondwang]

really troublesome when recommended to shift fibre from Cable, suppose to be better services/quality.

with email unable to work at home, I have to switch between wifi and mobiledata to chekc emails randomly.

too troublesome.

please help 

[Lyn L]

We've PM you.

[Raymondwang]

I replied per your request.