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fiber setup unsucessful

Trusted Commentator

fiber setup unsucessful

hi, i had an appointment this monday, the engineer went to my apartment to help setup the fiber, my mother-in-law was at home. however, the engineer told my mother-in-law said TP on the floor, so unsucessful. I wonder what will be the next? Since no one contact me so far, the Work Order Number is 1-289889992830A

3 REPLIES 3
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Community Manager

Re: fiber setup unsucessful

Hi Mian, let us check on this. Do PM us your registered customer name, registered mobile number, Hub ID / email address via https://bit.ly/2S5w5qq



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Trusted Commentator

Re: fiber setup unsucessful

Thanks. Sent already.
Community Manager

Re: fiber setup unsucessful

Thanks Mian, for your reply. We've received your PM and have referred your matter to the relevant team for further follow up. - Simon