Should you require technical assistance, do send us a PM with your account details and contact
number. Alternatively, you can also contact our 24 hours technical helpdesk at 1633 for urgent assistance. - Simon
it is not browser problem, cannot reach the website:
PING websvr.newsmth.net (22.214.171.124): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
--- websvr.newsmth.net ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss
I was have similar issue here.
I just now try to connect my PC directly to Modem instead of the router or wifi, then I can access those website, so I realized that there some problem with the router, and seems the problem cannot be resolve by just power off/on the router. So, I did factory reset for the router the problem SOLVED!
hope this will help you!
I've replied to you on another post.