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can not access chinese website such as baidu baike, baidu tieba, and i can not access chinese game

Community Manager

Re: can not access chinese website such as baidu baike, baidu tieba,

Should you require technical assistance, do send us a PM with your account details and contact
number. Alternatively, you can also contact our 24 hours technical helpdesk at 1633 for urgent assistance. - Simon

Esteemed Commentator

Re: can not access chinese website such as baidu baike, baidu tieba, and i can not access chinese g

it is not browser problem, cannot reach the website:

 

ping www.newsmth.net

PING websvr.newsmth.net (120.92.34.37): 56 data bytes

Request timeout for icmp_seq 0

Request timeout for icmp_seq 1

Request timeout for icmp_seq 2

^C

--- websvr.newsmth.net ping statistics ---

4 packets transmitted, 0 packets received, 100.0% packet loss

Highlighted
Respected Commentator

Re: can not access chinese website such as baidu baike, baidu tieba, and i can not access chinese g

I was have similar issue here.

I just now try to connect my PC directly to Modem instead of the router or wifi, then I can access those website, so I realized that there some problem with the router, and seems the problem cannot be resolve by just power off/on the router. So, I did factory reset for the router the problem SOLVED!
hope this will help you!

Community Manager

Re: can not access chinese website such as baidu baike, baidu tieba, and i can not access chinese g

Hi pkufeng

 

I've replied to you on another post.

 

- Amy