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Wii u can connect to hg250s Huawei router but not Internet

Senior Commentator

Wii u can connect to hg250s Huawei router but not Internet

Any advise?

3 REPLIES 3
Hub Master

Re: Wii u can connect to hg250s Huawei router but not Internet

Hey WII_U

 

Are you on wired or wireless connection?


Can you tell me of the LED status of the Huawei Home Gateway and ONT?

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Home is where the ♥ is
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Senior Commentator

Re: Wii u can connect to hg250s Huawei router but not Internet

Hi I'm on wireless . All my isotherms devices such as iMac, iPad , iPhone, laptop don't have any problem. The led status on my ONT and router is green

 

Hub Master

Re: Wii u can connect to hg250s Huawei router but not Internet

Hi WII_U

 

Please provide with your details via http://bit.ly/StarHubCares. I will arrange for my team to assist you further on this matter.

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Home is where the ♥ is