Hi there Starhub Community,
An sms was sent recently and was linked to this URL https://www.starhub.com/personal/forms/broadband/switch-now.html
i do not have any current contract with starhub for now and i have checked that my home is fibre ready
Just a few questions for Welcome Pack with 24 month contract
1 ) is the Optical Network Terminal (ONT) included in the Welcome Pack?
2 ) may i ask what is the brand/model of the router included in the Welcome Pack?
Thank you for your time
Please drop me a PM with your registered name, registered mobile number, Hub ID/email address and service address (including postal code and unit numbers) by clicking the words bracketed by the arrows here > via Private Message < for me to arrange for assistance.
Please also provide me a screenshot of the welcome pack promotion.
Alternatively, you can also fill in your details on the link provided from the SMS, and our dedicated team will assist you with your queries. Thank you.
I have received your details and has replied to your PM.