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Urgent- No customer service officer on hotline 1 hour wait

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Respected Commentator

Urgent- No customer service officer on hotline 1 hour wait

I’m looking forward to recontracting for new fibre broadband plan with StarHub.

 

upon calling 1633, there’s no one answering the calls at all. I’ve waited over an hour with accumulated calls made upteen times  over the past week.

 

Have starhub gone bankrupt? No service personnel to attend to customer?

Can StarHub have a sales /customer service manager to contact me directly ASAP?!

 

StarHub Account. 1.14525607N

2 REPLIES 2
Respected Commentator

Re: Urgent- No customer service officer on hotline 1 hour wait

It’s been 17 minutes now, still not a single soul answering my call whilst I’m typing this!
Alumni (Retired)

Re: Urgent- No customer service officer on hotline 1 hour wait

Hi cyrofila,

 

Apologies for the delay. Can you provide me with the 

details (Full name, NRIC/FIN, mobile number, email address) via the link below so that I may arrange for a follow up? - Han

 

http://bit.ly/2JWWaDq